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Mimosa Hostilis Root Bark Store

Return Policy

At Mimosa Hostilis Root Bark Store, we are dedicated to providing you with top-quality products and exceptional service. If you’re not entirely satisfied with your purchase, we offer a straightforward return and exchange policy to ensure your peace of mind.

Eligibility

You may return or exchange new, unopened products within 30 days from the date of purchase. Whether it’s for defective or non-defective items, they must meet the following criteria:

  • New Products: We accept returns and exchanges only for new products that are unopened in their original packaging or have never been used.

Return Process

To initiate a return or exchange, kindly follow these steps:

  1. Contact Us: Get in touch with our customer support team at [email protected]. Provide your order number and a brief description of the reason for the return or exchange.
  2. Pack the Items: Carefully pack the Mimosa Hostilis Root Bark in its original, unopened packaging, ensuring it’s securely sealed to prevent damage during transit.
  3. Return Shipping: Please note that all return shipping costs are the responsibility of the customer. You can choose a shipping method that suits your needs and budget.
  4. Return Address: Ship the package to the following address:Mimosa Hostilis Root Bark Store 1105 Creston St Fort Smith, AR 72908
  5. Inspection and Refund: Upon receiving the returned item, our team will inspect it to ensure it meets the eligibility criteria. If everything checks out, we’ll process your refund within 7 business days to your original payment method.

Exchange Option

Yes, we accept exchanges. If you prefer an exchange, please follow the same return process outlined above, and let our customer support team know your exchange preferences.

Return Label

A return label is included in the package for your convenience.

Restocking Fee

We do not charge any restocking fees for returns or exchanges.

Refund Processing Time

You can expect your refund to be processed within 7 business days.

Contact Us

If you have any questions, concerns, or require assistance with your return or exchange, please feel free to contact us:

Thank you for choosing Mimosa Hostilis Root Bark Store. We are committed to ensuring your satisfaction with our products and services.